FAQ
Q: How about payment terms?
A: We request a 30% deposit upfront with the remaining balance payable before delivery, ensuring a smooth transaction for your convenience.
Q: How do you deliver my goods?
A: Typically, we ship by sea given the robust nature of our products, but if you prefer, air or express shipping options are available. We will gladly recommend the most efficient delivery method tailored to your needs.
Q: How about the delivery cost and tax cost?
A: The delivery cost is influenced by the destination and product weight. Tax obligations depend on the regulations of your local customs.
Q: What kind of discount will be supplied?
A: We offer attractive discounts based on your order quantity. Please reach out to us to explore the exclusive offers available for your purchase.
Q: How long is the delivery time?
A: Delivery typically ranges between 7 to 30 days, varying with product style and order quantity, ensuring timely arrival tailored to your requirements.
Q: What is your warranty term?
A: We proudly offer a comprehensive 1-year warranty, excluding any man-made damages, providing you peace of mind with your purchase.
Q: Are you a factory or trading company?
A: As a seasoned factory with over a decade of experience, we warmly invite you to visit us and witness our manufacturing excellence firsthand.
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